We require current web hosting and WordPress admin logins. We can help you collect them if you don't know them. Alternatively, you can put us in touch with your website developer or previous service agency.

You can provide your logins through our secure online system. It encrypts all the logins you enter and allows members of your permanent team to decrypt them while working on the site. You have a full log and the ability to clear saved logins.

If you are using outdated software, we will update it. We do this in a staging environment to make sure nothing gets corrupted.

We perform a full audit of every site that comes to us, noting how it performs so that we can fix things that may go wrong. View our audit process.

Yes of course! This is what our service is all about.

Yes, we will clean your site.

There is no minimum subscription period. Payments are made for the subscription period and can be canceled at any time before your renewal date. We do not issue refunds for early cancellation of your subscription.

Customer satisfaction is important to us. As part of our money back guarantee, we will refund your money if you are not satisfied with our services.

Yes, advanced users can get discounts that increase with the number of sites added. See our pricing page.

We most often use Hetzner's infrastructure. The servers are located in Germany, Sweden and the USA.

The server uptime since the launch of our first instance is 100%.

We understand that each site has its own unique needs. That's why we are open to developing individual care plans tailored to the specific requirements of your service. Contact us to discuss your expectations and together create a plan that will best meet your requirements.